Privacy Notice

This Privacy Notice applies to the websites, mobile applications, physical locations, and other features and services owned or operated by casualteestore.com or one of its affiliated companies (collectively, the “Sites”). This Privacy Notice describes our data and privacy practices with regard to the Sites. We may combine data we collect online and offline.

Please take a moment to review this Privacy Notice. Please also review the Terms and Conditions, which governs your use of the Sites. Please note that certain features or services discussed in this Privacy Notice may not be offered on the Sites at any particular time. By using these Sites, you agree to the collection, disclosure, and use of your data as described in this Privacy Notice. If you do not agree with the terms of this Privacy Notice and the applicable Terms and Conditions, do not access or use the Sites or casualteestore.com’s services or provide personal information to us.

Summary

This summary provides an overview of some important information regarding our collection, use, and sharing of data. PLEASE REVIEW OUR FULL PRIVACY NOTICE BEFORE USING OUR SITES.

We may collect personal information from you, which we primarily use in connection with your relationship with casualteestore.com, your use of the Sites, processing your transactions, and sending you information from us or on behalf of certain third parties. We also automatically collect data through your use of the Sites, which may include data about your location. We may also collect data about you from third parties. Please review the “Personal, Sensitive, and Non‑Personal Data We Collect and How We Use and Disclose It” section of this Privacy Notice for a full description of the data we collect and how we use that data. Remember that if you participate in community forums and similar features on the Sites, your data may be publicized.

We may share your data with our subsidiaries and affiliates, third party service providers, and other third parties for a variety of business purposes, including direct marketing purposes. For more details, please review the “Personal, Sensitive, and Non‑Personal Data We Collect and How We Use and Disclose It” section below.

You have certain rights to control how we use your personal information, which are listed in the Your Choices section. Certain jurisdictions provide additional rights. Please see the Jurisdiction‑Specific Rights section for additional rights you may have.

casualteestore.com works with network advertisers, ad agencies, analytics providers, and other third‑party vendors who may set and access their own tracking technologies (such as cookies and web beacons) and may otherwise collect or have access to data about you and your interactions with us. They may use that data to serve you targeted ads on our Sites and elsewhere online. We and our third‑party partners may also use this data to enhance and personalize your user experience, and to analyze, monitor, and improve the effectiveness of our products and services, communications, and customer service. For more information, including your opt‑out choices, please review our Ad and Cookie Notice.

Table Of Contents

  1. Personal, Sensitive, and Non‑Personal Data We May Collect and How We Use and Disclose Ita. Contact Informationb. Payment Informationc. Transaction Informationd. Device ID/Interaction Informatione. Precise/Specific Location Informationf. User Account Informationg. Information About Your Interests and Preferencesh. Demographic Informationi. Government Identificationj. Educational Informationk. Employment Informationl. Loyalty/Rewards Account Informationm. Photo/Video Information and Other User Generated Content
  2. Additional Details About Our Data Practicesa. Data Collected Automaticallyb. Data We Receive or Collect from Third Partiesc. Data You Provide Directlyd. Data We Disclose to Third Parties
  3. Third Party Advertising, Analytics, & Privacy Controls (Ad & Cookie Notice)
  4. Loyalty Programs
  5. Your Choices
  6. Text Messaging Terms & Conditions
  7. Third Party Content, Links to Other Sites, and casualteestore.com Content Found Outside of the Sites
  8. Data Security and Retention
  9. Jurisdiction and Cross‑Border Transfer
  10. General Audience Sites
  11. Changes to Privacy Notice
  12. Contact Us
  13. Jurisdiction‑Specific Rights
  14. Notice to Residents of Select Regions

1. Personal, Sensitive, and Non‑Personal Data We May Collect and How We Use and Disclose It

We collect data from you directly, automatically when you visit the Sites through cookies and other technologies, and sometimes from third parties. Some of this data may be considered “personal information” or “personal data,” some of which may be considered “sensitive,” under various applicable laws. We consider data that identifies you as a specific, identified individual to be personal data (such as your name, phone number, email address, etc.), and we treat additional data, including IP addresses and cookie identifiers, as “personal data” where required by applicable law. If we combine data that we consider to be non‑personal with personal data, we will treat that combined data as personal data under this Privacy Notice.

We may de‑identify or pseudonymize personal data so that it becomes non‑personal, such as by aggregating it or converting it to a code. We maintain and use de‑identified data without attempting to re‑identify it, except where permitted by applicable law. We will treat de‑identified or pseudonymized data as non‑personal to the fullest extent allowed by applicable law.

Contact Information

This may include your first and last name, phone numbers, email address, and billing and shipping addresses. This may also include your social media handle.

Purposes: Provide services, process transactions, manage accounts, respond to inquiries, send requested information, administer loyalty programs, deliver marketing and promotional materials, personalize content and offers, verify identity, recognize users across devices, manage affiliate programs, operate and improve the Sites, detect fraud and security risks, analyze usage trends, resolve disputes, enforce policies, comply with legal obligations, protect safety and assets, and support business transitions.

Disclosed To: Other users, service providers, business partners, security vendors, government authorities as required by law, affiliated companies, parties involved in business transitions, and third parties you authorize.

Sold To/Shared With: Third party advertising and analytics providers, business partners, data brokers, social media platforms, and affiliated companies.

Payment Information

This may include payment card details and related financial data. We use third‑party payment providers to process payments and do not retain sensitive personally identifiable financial information.

Purposes: Process transactions, provide customer support, conduct administrative reviews, protect security, comply with legal requirements, and support business transitions.

Disclosed To: Payment processors, technology service providers, security vendors, customer support providers, government authorities as required by law, parties involved in business transitions, and third parties you authorize.

Sold To/Shared With: This category of data is not sold or shared for targeted advertising.

Transaction Information

This includes details about purchases, returns, and participation in promotions.

Purposes: Fulfill orders, personalize experiences, manage accounts, support customer service, protect security, comply with legal rules, and support business transitions.

Disclosed To: Service providers, customer support teams, government authorities as required by law, security vendors, affiliated companies, parties involved in business transitions, and third parties you authorize.

Sold To/Shared With: Third party advertising and analytics providers, business partners, data brokers, social media platforms, and affiliated companies.

Device ID/Interaction Information

This includes IP address, device identifiers, device type, operating system, network data, approximate location, referral sources, and browsing activity.

Purposes: Deliver and optimize the Sites, process transactions, send transactional and marketing messages, personalize content, verify identity, manage loyalty programs, analyze usage, protect security, comply with laws, and support business transitions.

Disclosed To: Advertising and analytics providers, social media platforms, data brokers, technology providers, communication services, customer support teams, government authorities, affiliated companies, security vendors, parties involved in business transitions, and third parties you authorize.

Sold To/Shared With: Third party advertising and analytics providers, social media platforms, data brokers, and affiliated companies.

Precise/Specific Location Information

This includes GPS coordinates and precise location data from your device.

Purposes: Locate nearby stores and products, process transactions, personalize location‑based content and offers, analyze usage, protect security, comply with laws, and support business transitions.

Disclosed To: Analytics providers, government authorities as required by law, data brokers, affiliated companies, technology providers, security vendors, parties involved in business transitions, and third parties you authorize.

Sold To/Shared With: Third party advertising and analytics providers, social media platforms, and affiliated companies.

User Account Information

This includes username, password, security details, and account settings.

Purposes: Register and manage accounts, process transactions, provide services, send communications, administer loyalty programs, personalize experiences, verify identity, protect security, comply with laws, and support business transitions.

Disclosed To: Technology providers, security vendors, government authorities as required by law, affiliated companies, parties involved in business transitions, and third parties you authorize.

Sold To/Shared With: This category of data is not sold or shared for targeted advertising.

Interests and Preferences

This includes browsing behavior, search history, forum activity, survey responses, and lifestyle preferences.

Purposes: Manage accounts, deliver marketing materials, personalize content, improve products and services, support employment processes, comply with laws, protect security, and support business transitions.

Disclosed To: Advertising and analytics partners, business partners, technology providers, social media platforms, promotion administrators, government authorities, affiliated companies, security vendors, parties involved in business transitions, and third parties you authorize.

Sold To/Shared With: Third party advertising and analytics providers, business partners, data brokers, social media platforms, and affiliated companies.

Demographic Information

This includes age, gender, zip code, and household details.

Purposes: Provide services, deliver marketing, personalize offers, verify identity, manage loyalty programs, support employment reporting, analyze trends, protect security, comply with laws, and support business transitions.

Disclosed To: Advertising and analytics providers, business partners, government authorities, affiliated companies, and third parties you authorize.

Sold To/Shared With: Third party advertising and analytics providers, business partners, data brokers, social media platforms, and affiliated companies.

Government Identification

This includes government‑issued ID numbers and verification documents.

Purposes: Verify identity, process promotion entries, detect fraud, comply with legal requirements, protect security, and support business transitions.

Disclosed To: Technology providers, promotion administrators, government authorities, affiliated companies, security vendors, parties involved in business transitions, and third parties you authorize.

Sold To/Shared With: This category of data is not sold or shared for targeted advertising.

Educational Information

This includes school, degree, and graduation details.

Purposes: Process employment applications, support reporting and compliance, analyze recruitment, protect security, comply with laws, and support business transitions.

Disclosed To: Technology providers, government authorities, affiliated companies, security vendors, parties involved in business transitions, and third parties you authorize.

Sold To/Shared With: This category of data is not sold or shared for targeted advertising.

Employment Information

This includes work history and eligibility details.

Purposes: Process employment applications, support compliance and reporting, protect security, comply with laws, and support business transitions.

Disclosed To: Technology providers, government authorities, affiliated companies, security vendors, parties involved in business transitions, and third parties you authorize.

Sold To/Shared With: This category of data is not sold or shared for targeted advertising.

Loyalty/Rewards Account Information

This includes membership status, points, and benefit preferences.

Purposes: Manage rewards programs, process transactions, deliver exclusive offers, personalize experiences, send marketing communications, verify identity, protect security, comply with laws, and support business transitions.

Disclosed To: Business partners, technology providers, fulfillment vendors, communication services, customer support teams, government authorities, affiliated companies, security vendors, parties involved in business transitions, and third parties you authorize.

Sold To/Shared With: Third party advertising and analytics providers, data brokers, social media platforms, and affiliated companies.

Photo/Video Data and Other User Generated Content

This includes profile pictures, reviews, images, videos, and chat submissions.

Purposes: Provide services, process transactions, manage accounts, verify identity, improve products, support employment processes, protect security, comply with laws, and support business transitions.

Disclosed To: Business partners, advertising and analytics providers, technology providers, social media platforms, fulfillment vendors, customer support teams, government authorities, and third parties you authorize.

Sold To/Shared With: Third party advertising and analytics providers, business partners, data brokers, social media platforms, and affiliated companies.

2. Additional Details About Our Data Practices

a. Data Collected Automatically

We automatically collect device and interaction data when you use the Sites, including IP address, device identifiers, system information, approximate location, and browsing activity. We may use session replay tools to record user interactions for analytics and improvement purposes. You may adjust device settings to limit precise location collection, though approximate location may still be inferred.

b. Data We Receive or Collect from Third Parties

We may obtain data about you from business partners, social platforms, and data providers to supplement our records and improve personalization. We may combine this data with information collected directly. The “Send to a Friend” feature uses data you provide to facilitate sharing and does not use it for unrelated marketing without consent.

c. Data You Provide Directly

You may voluntarily provide data through chat, surveys, job applications, and content uploads. Chat interactions may be recorded for support and improvement. Survey participation is optional. Employment applications may collect demographic data for compliance and reporting. Uploaded photos and videos are not used for facial recognition or biometric identification.

d. Data We Disclose to Third Parties

We may share non‑personal and aggregated data for business and advertising purposes. We share personal data with social media platforms when you interact with shared features, with service providers acting on our behalf, with affiliated companies, in connection with promotions, and during business transitions. We do not share personal data with unaffiliated third parties for their own marketing without your choice.

We partner with advertising and analytics vendors that use cookies and similar technologies to deliver targeted ads and measure performance. These tools collect browsing and interaction data across sites and devices.

You may control tracking through:

  • Cookie preference settings on casualteestore.com
  • Browser “Do Not Track” features
  • Global Privacy Control signals
  • Industry opt‑out programs for online behavioral advertising
  • Mobile device ad settings
  • Google Analytics opt‑out tools

Opting out does not stop generic ads and is device‑ and browser‑specific. We use various third‑party tools to personalize experiences, track conversions, prevent fraud, and analyze user behavior across the Sites.

4. Loyalty Programs

We offer a rewards program that lets you earn benefits from qualifying activities. Membership is voluntary and may involve collecting additional personal data to administer benefits. Deleting personal data associated with your loyalty account will terminate membership and forfeit accrued points and benefits.

5. Your Choices

You may manage your personal data and communication preferences through your account settings or dedicated request forms.

Data Privacy Choices: Access your information, delete your information, correct your information, opt out of targeted advertising, opt out of sale of personal information.

Marketing Communications: Opt out of marketing emails, text messages, and push notifications through account settings or unsubscribe links. Transactional messages may still be sent.

6. Text Messaging Terms & Conditions

Participation in text messaging programs is voluntary. You may opt in or out using standard commands. Message and data rates may apply. We may update these terms and continue messages after changes if you remain enrolled.

7. Third Party Content, Links to Other Sites, and casualteestore.com Content Found Outside of the Sites

The Sites may contain links to external sites and third‑party content. These third parties may collect data independently. We are not responsible for their privacy practices.

8. Data Security and Retention

We use commercially reasonable security measures to protect personal data. No system is fully secure. We retain data as long as necessary for the stated purposes, legal obligations, and legitimate business needs. Data is securely deleted or de‑identified when no longer needed.

9. Jurisdiction and Cross‑Border Transfer

The Sites are operated globally. Your data may be transferred to and processed in other countries with different data protection rules. By using the Sites, you consent to such transfers.

10. General Audience Sites

The Sites are intended for general audiences and do not knowingly collect data from individuals below the age of majority.

11. Changes to Privacy Notice

We may update this Privacy Notice at our discretion. Material changes will be posted on the Sites. Your continued use after updates constitutes acceptance of the revised terms.

12. Contact Us

You may reach us with questions or requests regarding this Privacy Notice through official channels designated on the Sites.

13. Jurisdiction‑Specific Rights

Residents of some regions have additional privacy rights. We will honor valid requests in line with local laws after verifying identity. Rights may include access, deletion, correction, opt‑out of targeted advertising, and appeal of decisions.

14. Notice to Residents of Select Regions

This section provides disclosures required by regional privacy laws. Residents may exercise rights to know, delete, correct, opt out of sale or sharing, and limit use of sensitive personal data where applicable. We verify identities to process requests and do not discriminate for exercising privacy rights. We may offer financial incentive programs that are voluntary and fairly structured. We collect and disclose personal data as outlined throughout this notice for business and operational purposes.